POLICIES AT
HEART AFTER ARTS
At Heart After Arts, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
OUR SHIPPING POLICY
How It Works
Shipping cost is based on weight, starting start at $5.00. Larger orders may incur a higher shipping fee.
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All crafting and paper orders are packaged in waterproof, poly mailer packaging with reinforced adhesive tape. All packages that include paper or cardstock are reinforced with backing material to keep paper from bending.
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Our current shipping prices only include shipping to the contiguous 48 states. If you wish to ship outside of this area, please submit a message to use through our Contact page.
OUR RETURN POLICY
The Small Print
Due to the nature of our products, and because we know you'll love them, we do not accept returns.
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If you have an issue with your order, please contact us via the contact page
and we will work with you to remedy the issue as best we can.
WARRANTY INFORMATION
The Information You Need to Know
If you receive an item that is damaged, you may receive a replacement if a claim & photographic evidence is submitted within 15 days of delivery. To submit a claim, visit our Contact page and send us a message. Be sure to use a valid email address so that we may contact you as soon as possible.
OUR PRIVACY POLICY
Your Data is Secure
Your privacy is important to us. At Heart After Arts we only use the information collected for business purposes. We will never sell your data. We will not spam you. Once you place an order, you will receive status updates as it pertains to your order. If you have consented to our email marketing program, you will receive emails about upcoming products and sales. We appreciate your business and we take privacy seriously.